In the world of e-commerce, inventory accuracy is crucial. Every misplaced item, damaged item, or untracked loss cuts directly into your profit margin. That’s why Homart is raising the bar with Zero Shrinkage Guarantees — a promise that every unit you send to our warehouse will be accounted for!

where we commit to covering the cost of any inventory lost or damaged while in our care, ensuring you never pay for unaccounted-for goods.

and delivered without loss. But how does this guarantee actually work, and why does it matter?

Understanding Shrinkage in Fulfillment

“Shrinkage” refers to any unaccounted-for loss of inventory between the time goods arrive at a warehouse and when they’re shipped to the customer. Common causes include receiving errors, mispicks, damaged goods, or even theft. In traditional fulfillment contracts, a small percentage of shrinkage — often 1–2% — is considered “acceptable.” For high-volume brands, that can mean thousands of dollars in lost product every month.

Homart’s Zero Shrinkage Guarantee eliminates that gray area. It ensures that if an item is lost or damaged while under our control, we cover the cost. In other words, you’re never financially responsible for warehouse mistakes.

How the Guarantee Is Backed

Zero Shrinkage isn’t just a marketing phrase — it’s a policy built on our rigorous systems and accountability. Here’s how we make it work:

1. Barcode-Driven Inventory Tracking
   Every product is labeled and scanned upon arrival at our warehouse. Our warehouse management systems (WMS) record each movement — from receiving and storage to picking and packing — creating a digital trail for every unit.
   
   
2. Automated Reconciliation and Audits
   Our trained warehouse team regularly verifies Inventory counts against digital records. Any discrepancies trigger immediate investigation, not end-of-month surprises.
   
   
3. Restricted Warehouse Access
   Controlled zones, security cameras, and staff ID tracking reduce human error and theft risk. Only authorized employees can handle certain products or processes.
   
   
4. Transparent Reporting
   Our clients receive full visibility through dashboards that show real-time inventory data, fulfillment performance, and any variance reports. We believe transparency builds trust and accountability.
   
   
5. Financial Responsibility Clause
   The “guarantee” is typically formalized in the service agreement: if inventory goes missing or is damaged while in our custody, the provider reimburses the brand at production cost value. That turns the promise into measurable financial protection.
   

A Zero Shrinkage Guarantee gives our clients confidence and predictability. It eliminates one of the biggest hidden costs in logistics and allows teams to focus on growth, not reconciliation. More importantly, it signals that we stand behind our processes and value partnership over fine print.

For brands scaling fast, choosing a fulfillment partner with a Zero Shrinkage Guarantee isn’t just about avoiding loss — it’s about aligning with a provider that treats your inventory as their own. If you’d like more information on our processes and policies or to speak with our business team, please contact us at contact@homartfulfillment.com