Delivery Policy
Effective Date: 01/07/2025
HoMart Logistics & Fulfillment is committed to timely, transparent, and reliable order delivery. Below is our official delivery policy:
1. Shipping Cut-Off
- Orders received before 1:00 PM (local time) are processed and dispatched same-day.
- Orders received after 1:00 PM will ship next business day.
2. Delivery Partners
We work with leading carriers (e.g., UPS, FedEx, Canada Post, Purolator) to ensure fast and trackable deliveries across Canada and beyond.
3. Shipping Timeframes
- Standard Delivery: 1–5 business days (Canada).
- Expedited Delivery: 1–2 business days.
- International Delivery: Varies by destination and customs processing.
4. Tracking
A tracking number is provided for every order. You can track your package in real-time via the carrier’s portal.
5. Failed Deliveries
If delivery fails due to incorrect address or unavailability, re-shipping charges may apply.
6. Returns & Reverse Logistics
We provide easy return options through our reverse logistics platform. Terms may vary based on client agreements.
